Introduction
What The Plate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Information You Provide
- Account information (email, name)
- Photos of meals you upload for analysis - any information you upload, including photos of meals, will be stored on our servers
- Any notes or tags you add to your meals
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Automatically Collected Information
- Device information (type, operating system)
- Usage data (app interactions, features used)
- Crash reports and performance data
Log Files
What The Plate follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
Google and Apple Sign In
What The Plate offers you the option to sign in using your Google or Apple account. We will receive your name and email address from these providers, but we do not receive or store your passwords.
How We Use Your Information
- To provide and improve our meal analysis services
- To generate your personal food diary and insights
- To send you important updates about the service
- To respond to your inquiries and support requests
- To analyze usage patterns and improve our app
Legal Basis (EU/UK)
- Contract: to provide the core app features you request
- Legitimate interests: safety, security, service improvement, and support
- Consent: only where required for optional communications; you can withdraw at any time
Data Sharing and Processors
We use trusted service providers to run the app, including Supabase for storage and authentication and the Apple/Google app stores for billing. We do not sell your data and do not share it for third-party advertising or cross-app tracking.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. Your meal photos and data are stored securely and encrypted both in transit and at rest.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
What The Plate does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Data Retention
We keep your account data while your account is active. You can ask us to delete your data at any time. Logs and backups are kept for a limited time for security and recovery and are removed routinely.
International Transfers
Your data may be stored or processed in countries other than where you live. We use protections like encryption and standard contractual safeguards where required.
Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
To exercise these rights, contact us atsupport@whattheplate.appand we will respond within a reasonable time.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at: